Privacy Policy

Introduction

Mantic Construction (“we,” “us,” or “our”) is a residential construction company based in Cottage Grove, Minnesota. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website or contact us about our services.

We are committed to handling your personal information with care, honesty, and respect. By using our website, you agree to the practices described in this policy. If you have questions at any point, our contact details are at the bottom of this page.

Information We Collect

Information you provide to us

When you fill out a contact or booking form on our website, you may provide:

• Your name
• Phone number
• Email address
• Property address or general location
• Description of your project or inquiry
• Preferred contact times or other scheduling preferences

Information collected automatically

When you visit our website, we and our platform provider (GoHighLevel) may automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Pages visited, time spent, and links clicked
• Referring website or search query that brought you here
• Device type (desktop, mobile, tablet)

This technical data does not typically identify you personally and is used in aggregate to understand how our website is used and how we can improve it.

How We Collect Information

We collect information through:

• Contact and booking forms on our website, when you choose to fill them out
• Cookies and similar technologies placed by our website platform (see Section 06)
• Analytics tools that collect aggregate usage data
• Direct communications such as phone calls or emails you initiate with us

We do not purchase data from third-party data brokers, and we do not scrape or obtain your information from public sources without your knowledge.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiry, estimate request, or booking
• Schedule and conduct an on-site estimate or consultation
• Prepare, deliver, and follow up on project proposals and agreements
• Communicate with you throughout your project
• Send relevant follow-up communications about your project or our services (you may opt out at any time)
• Improve our website and better understand how visitors use it
• Comply with legal obligations or respond to lawful requests

We do not use your information for automated decision-making or profiling in ways that produce legal or significant effects.

Sharing Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service providers: Our website is built and hosted on GoHighLevel, which processes contact form submissions and website data on our behalf. GoHighLevel is bound by its own privacy policy and data processing terms.
• Subcontractors: In some cases, we work with trusted subcontractors to complete project work. We may share your name, project address, and relevant project details only as necessary to coordinate their portion of the work.
• Professional advisors: We may share information with our attorneys, accountants, or insurers as required to run our business or respond to a legal matter.
• Legal requirements: We may disclose your information if required by law, court order, or a valid government request, or to protect the rights, property, or safety of Mantic Construction, our clients, or others.

In all cases, we share only the minimum information necessary for the purpose at hand.

Cookies & Tracking Technologies

Our website uses cookies — small text files stored on your device — and similar tracking technologies. These are used to:

• Keep the site functioning correctly (session cookies)
• Remember your preferences across visits
• Collect aggregate analytics about site traffic and usage

You can manage or disable cookies through your browser settings. Most browsers allow you to block or delete cookies entirely. Note that disabling certain cookies may affect the functionality of this website.

We do not use cookies for advertising targeting or to track you across other websites.

Third-Party Services

Our website is built on GoHighLevel, a marketing and CRM platform. When you submit a form on our site, that data is stored and processed by GoHighLevel on our behalf. We encourage you to review GoHighLevel’s Privacy Policy to understand their data practices.

Our website may also use third-party analytics tools (such as Google Analytics) to understand aggregate site traffic. These services may set their own cookies and collect usage data. We use this information only in aggregate form to improve our website.

We are not responsible for the privacy practices of third-party services. Links on our website to external sites are provided for your convenience and do not imply endorsement of those sites’ privacy practices.

Data Security

We take the security of your personal information seriously. We rely on GoHighLevel’s platform security for data stored through our website, and we take care to limit access to your information within our own business to those who need it.

However, no method of internet transmission or electronic storage is completely secure. While we implement reasonable measures to protect your information, we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. In practice:

• Contact and booking inquiries that do not lead to a project are typically retained for up to two years, after which they are deleted or anonymized.
• Project-related records (agreements, communications, permits) are retained for a minimum of seven years in accordance with standard business and legal recordkeeping practices in Minnesota.
• Analytics data collected through our website platform is subject to GoHighLevel’s retention practices.

If you would like your information deleted and there is no ongoing legal or contractual requirement to retain it, please contact us and we will make every reasonable effort to accommodate your request.

Your Privacy Rights

Depending on where you are located, you may have certain rights regarding your personal information. Regardless of your location, we will make reasonable efforts to honor the following requests when submitted in writing:

• Access: Request a copy of the personal information we hold about you.
• Correction: Ask us to correct inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to any legal obligations that require us to retain certain records.
• Opt-out of marketing: Ask to be removed from any follow-up marketing or outreach communications at any time.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). If you are located in the European Economic Area, you may have rights under the General Data Protection Regulation (GDPR). Please contact us to exercise any such rights.

To submit a privacy request, contact us directly using the information below. We will respond within a reasonable timeframe and in any event within 45 days.

Children’s Privacy

Our website and services are intended for adults engaging in home improvement and construction projects. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will delete it promptly.

If you believe a child under 13 has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time as our practices change or as required by law. When we make material changes, we will update the effective date at the top of this page.

We encourage you to review this policy periodically. Your continued use of our website after any changes are posted constitutes your acceptance of the updated policy. If you disagree with a material change, please stop using our website and contact us with any concerns.